General Data Protection Regulation (GDPR) affects every business in the data community that has a presence in the EU or processes the personal data of European residents. Etlworks is in full compliance with the European data privacy laws that are in effect today, including GDPR.
When it comes to handling the data of our customers, we make no compromises. We encrypt all sensitive data, like access credentials. Our access policies are the strictest possible, separating our various environments and the permissions allocated to each. When troubleshooting is required, and access is inevitable, we allocate temporary access credentials. Periodically, we review our audit logs and various policies, and make sure they adhere to the highest standards.
Customer Data is any information, including personal data, which is replicated via the Etlworks services, by, or on behalf of, our customers and their end-users.
The customer is the controller of Customer Data, and Etlworks is a processor. This means that throughout the time that a customer subscribes to services with Etlworks, the customer retains ownership of and control over Customer Data in its account.
Etlworks has servers in the US and EU regions. Customers can choose the region during subscription process and change it later by sending a request to firstname.lastname@example.org. If customers choose to use the EU servers, their data will not leave the EU during processing.
If you become a paying customer, you will need to provide us and our payment partners (Stripe for the billing, Paywhirl for the invoicing) with valid billing information. We will be able to see your name, billing address, email address, and VAT number (if you have provided one). We are not able to see your credit card number.
As you would expect of any business, we share transaction data with our accountants and with the relevant tax authorities when we file our annual tax return.
Need more information about Etlworks and the GDPR? Email to email@example.com.